We know what it takes to develop an integrated messaging campaign with social at the centre. Our specialist teams regularly work with the wider teams within the PSONA Group for expertise that goes beyond social.

We can report what's being said in real-time, improve the content on your official presences, change the dynamic of your social communities and help to identify and reach key influencers. We can design social games, build social apps and community sites. All of these services are delivered by social specialists and can be used in isolation or as part of a connected offering.

Core services

Social Strategy & Insight

Providing an insight-led expert overview on your social approach to ensure that your delivery is the best it can be for your business and audience.


Community Management

We help our clients to develop and deliver effective, value-based social marketing plans through fit-for-purpose content, correct channel selection and specialist community managers.


Real-Time Creative

Delivering results for our clients through developing effective, impactful creative for use across their social channels in real-time.


Specialist in-house teams

  • Social Technology

    From social polls and quizzes to bespoke landing pages, we provide the tech that underpins our client social campaigns.


  • Social Customer Service

    Delivering a change in brand perception and customer service cost reductions through professional social customer service.


  • Influencer Outreach

    We introduce brands to our influencer network allowing them to harness the power of the influencer to reach out to a highly relevant audience with a trusted message.


  • Social Advertising

    We create highly/targeted social advertising campaigns that return maximum ROI and get our clients in front of the audiences that they need.


  • Since we started working with PSONA Social in 2013, they have been invaluable in navigating a path for Fisherman’s Friend that has taken us from almost no Social Media presence to what is now an effective, clearly-understood and coordinated and approach that is active in over 30 countries in Asia, Europe North America and Africa.

    Chris Gibson, Exec Director, Impex (Fisherman's Friend)
  • Easy to work with, excellent communicators and great at coming up with exceptional ideas within a limited budget, PSONA Social have provided us with exemplary service and have been a pleasure to work with. Go PSONA Social!

    Emma Thackara, Digital Marketing Manager, Eaglemoss
  • SQA has been working with PSONA Social since 2011.  We worked in partnership to develop our social media strategy and have found their advice and knowledge invaluable. Their monthly social reporting service is excellent and provides us with valuable insights into social activity that we can then act upon. It is this expertise that sets them apart from other service providers that rely solely on algorithm based reporting.

    Stuart McLaren, Senior Web Manager, SQA
  • Their obsession with ROI helped me prove the business case for bigger social media budgets.

    Marketing Director, AEG Europe (The O2)
  •  PSONA Social, Technically astute and commercially savvy.

    Global Social Media Director, Aimia

Let's work together